Terms & Conditions
Effective as of 2025
Welcome to Oceania Essentials. By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1.
General Information
This website is operated by Oceania Essentials, an Australian-owned business. Throughout the site, the terms “we”, “us”, and “our” refer to Oceania Essentials. By using our website, placing an order, or engaging with our services, you agree to these Terms & Conditions, including our Privacy Policy, Returns Policy, and Shipping Policy.
2.
Eligibility
To make a purchase through this site, you must be:
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At least 18 years old, or using the site under the supervision of a parent or guardian
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Providing accurate, current, and complete personal and payment information
We reserve the right to refuse service or cancel orders at our sole discretion.
3.
Products & Pricing
All products listed on our website are subject to availability. While we make every effort to ensure product descriptions and images are accurate, slight variations may occur.
Prices are listed in AUD (Australian Dollars) and include GST where applicable. We reserve the right to change prices or update information without prior notice.
4.
Shipping & Delivery
We offer shipping via Australia Post, with dispatch typically within 1–2 business days of order confirmation. Delivery times vary depending on your location. You can find more information on our Delivery Information page.
5.
Returns & Refunds
We comply with the Australian Consumer Law, which guarantees your right to a refund, replacement, or repair for faulty goods. We also offer 30-day change of mind returns on eligible items. For more details, visit our Returns Policy page.
6.
Order Cancellations
Orders may be cancelled prior to dispatch by contacting our support team. Once an order has been shipped, it cannot be cancelled and will instead follow our standard returns process.
7.
Intellectual Property
All content on this site — including product images, graphics, logos, and written content — is the property of Oceania Essentials and is protected under Australian and international copyright laws. You may not reproduce or redistribute any part of this website without our written permission.
8.
Limitation of Liability
To the extent permitted by law, Oceania Essentials is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products. Our total liability for any claim shall not exceed the amount you paid for the product.
9.
Privacy
We take your privacy seriously. All personal information is handled in accordance with our Privacy Policy, which outlines how your data is collected, used, and protected.
10.
Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of the courts of Victoria.
11.
Changes to Terms
We may update these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes your acceptance of the updated terms.
Questions?
For any questions about these Terms & Conditions, please contact us at [your email].
Thank you for choosing Oceania Essentials – Proudly Australian Owned & Operated.